Starbucks Appoints Mike Grams as New Operating Chief Amid Executive Reshuffle
- itay5873
- Jun 5, 2025
- 2 min read
Introduction
In a strategic move aimed at reinvigorating its global operations, Starbucks has named Mike Grams as its new Chief Operating Officer. This leadership change is part of a broader executive reshuffle designed to strengthen the company’s operational focus and drive future growth in a challenging economic environment.

Key Takeaways
Mike Grams appointed Chief Operating Officer of Starbucks
Executive reshuffle intended to boost operational efficiency
Grams brings extensive restaurant industry experience
Company eyes long-term growth and brand revitalization
Starbucks Welcomes Mike Grams as COO
Starbucks has officially announced that Mike Grams will step into the role of Chief Operating Officer, succeeding Frank Britt. With decades of experience in the restaurant and hospitality industry, Grams is expected to bring a new wave of efficiency and structure to Starbucks’ global operations. His appointment is effective immediately, and he will report directly to the company’s top executive leadership.
Grams previously held senior positions at Yum! Brands, where he demonstrated a strong track record of streamlining operations, improving customer experience, and driving profitability. His reputation for operational discipline and strategic insight has made him a well-respected leader in the industry.
A Bold Executive Reshuffle to Reignite Growth
The leadership changes come as Starbucks navigates a complex market landscape, facing shifting consumer preferences, rising input costs, and intense competition. As part of its plan to rejuvenate the brand, the company is adjusting its executive leadership to better align with its long-term goals.
The new structure is focused on optimizing global store operations, enhancing digital engagement, and refining supply chain logistics. Starbucks hopes this reshuffle will position the brand for sustainable growth, especially in key international markets such as China and India, where growth potential remains strong despite economic uncertainties.
Starbucks’ Focus on Operational Excellence
With Grams now at the helm of operations, Starbucks is placing a renewed emphasis on operational excellence. This includes refining store-level performance, improving customer satisfaction, and enhancing employee training and engagement.
Analysts expect this move to help Starbucks combat recent challenges such as declining foot traffic in certain regions and rising labor costs. Grams’ appointment signals a clear intent to bring sharper execution and operational rigor to the company’s front lines.
Conclusion
Starbucks’ appointment of Mike Grams as Chief Operating Officer marks a pivotal step in the company’s renewed strategy to fortify its leadership team and reinvigorate global performance. As the coffee giant adapts to a rapidly evolving marketplace, the emphasis on experienced operational leadership could be exactly what it needs to regain momentum and deliver sustained value to both customers and shareholders.










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